Privacy policy

Last Updated: June 30, 2021

Summary of Privacy Policy

1. Introduction

We created this summary of Full Privacy Policy to help guide you through it and keep you informed about how we handle your information.

Our Privacy Policy details how we collect, use and disclose the Personal and Non-Personal Data we collect from and about you when you access or use our online and/or mobile websites, applications, services, and software (collectively, our "Sites").

Our Sites covered by this Privacy Policy include the affiliated online and/or mobile services, applications, websites, and software of saYellow, gloCV and iVote.

Our core mission is to help people to find businesses, services and get jobs and help businesses and organizations to promote their products and services and find great candidates. Since each of our affiliates shares that core mission, we have developed this Privacy Center as a way of educating our users about who our affiliates are and how we share data with them.

2. Who is responsible for your information?

The entity responsible for your information will depend on your location and whether we are acting as a data controller or data processor pursuant to Section 1.1 of our Full Privacy Policy, below. Please check the table below to determine the entity responsible.

Location of UserData Controller
South AfricasaYellow Online (Pty) Ltd.
Outside of South AfricasaYellow Online (Pty) Ltd.

3. What information do we collect about you?

Across the Sites we collect information:

  • you choose to provide to us through our Sites e.g. business details, contact details, cv details, location data;
  • through your activity on our Sites e.g. information from your device and actions taken on the Sites, searches you run or jobs you click on;
  • when you apply to jobs, use assessment questions, or log in from third party sites; and
  • where you use chargeable services or are a business providing necessary information, e.g., for verification purposes.

Full details of the types of Personal Data we collect from you and details of the legal basis for such collection are detailed in section 2 of our full Privacy Policy.

4. Why do we collect this information?

We collect and use your information in order to help people to find businesses, services and get jobs and help businesses and organizations to promote their products and services and find great candidates, and to provide and improve our services to you. To summarize, we use your Personal Data, where applicable, to:

  • create your account and send you alerts or other promotional materials;
  • give you relevant search results and recommendations;
  • facilitate communication as part of the job search, application and interview process;
  • make your cv available to third-parties, depending on your privacy settings (e.g. private or public cv);
  • match Job Seekers with Employer Job Listings;
  • prevent fraud, spam and other potentially fraudulent or illegal activities;
  • facilitate payment, in connection with chargeable services;
  • carry out automated processing in order to provide many of our services;
  • enhance and optimize our services and security for Job Seekers and Businesses by data sharing with our affiliates;
  • improve our services, maintain product quality and protect users; and
  • aggregate and share with third parties content posted on our Sites intended to be publicly available.

Full details of the purposes for which we use your Personal Data are set out in sections 4, 5 and 9 of our Full Privacy Policy.

5. Who is this information shared with?

Your information is shared with:

  • Our affiliates;
  • Businesses, and Users (e.g., if a Job Seeker decide to apply for a job);
  • third-party service providers who help us with our operations, e.g. for data storage or fraud detection.

Please see sections 4, 8, 9 and 11 of our full Privacy Policy for more details.

6. How long do we store your information?

We stores your Personal Data until it is no longer necessary to provide our services, or until you ask us to delete your Personal Data. We may also be required to retain certain information in order to comply with local laws. If you wish to delete your Personal Data, you should submit a delete request. Please see section 2 of our Full Privacy Policy for further information on how long we store your data.

7. What are your rights with respect to your Personal Data?

We take your privacy very seriously. We provide GDPR-type rights to all our users globally. This includes the rights to access your Personal Data; delete your Personal Data; get your Personal Data in a portable format; and the rights to restrict or object to certain processing of your Personal Data. Where our use of your Personal Data is based on your consent, you also have the right to withdraw that consent. Please see section 10 of our full Privacy Policy for further information in respect of your rights and how they can be exercised.

You also have the right to complain to your local data protection supervisory authority about our use of your data as detailed in section 12 of our full Privacy Policy. If you are located in the US, you may have specific privacy rights which can be found in section 13 of our full Privacy Policy.

8. Contacting us

You may contact saYellow Online (Pty) Ltd. at 1135 van Breda Drive, Langebaan Country Estate, Langebaan, ZA, 7357 or you may contact us via our contact form.

If you would like to contact the Data Protection Officer, please send an email to legal @ sayellow.com (remove spaces when sending email).



Our Full Privacy Policy

1. Introduction

We value the trust our users and customers place in us when they give us access to their Personal Data. The Privacy Policy describes how we work to maintain that trust and protect that information.

In particular, this Privacy Policy details how we collect, use and disclose personal and non-personal data you give to us when you access or use the online and/or mobile services, mobile applications and websites, and software offered by saYellow, gloCV and iVote (collectively, the "Sites").

Our core mission is to help people to find businesses, services and get jobs and help businesses and organizations to promote their products and services and find great candidates. Since each of our affiliates shares this core mission, we developed this Privacy Center as a way of educating our users about our affiliates, and how we share data with them to provide the strongest product and service offerings to our users.

1.1 The Entities Responsible for Your Information

This section determines which entity acts as the controller or processor of your Personal Data.

- We as Controller

For the purposes of this Privacy Policy, "our", "we" or "us" means: saYellow Online (Pty) Ltd.

We are the controllers of all Personal Data processed pursuant to this Privacy Policy, except as otherwise expressly stated below in this section 1.1.

Please also note that the contracting entity indicated in our terms of service may differ from the data controller indicated in this Privacy Policy.

- We as Processor

We offers certain services to businesses where we acts as a data processor, or similarly, under applicable data protection laws, and processes the personal data it collects from and about you only on the business's behalf, subject to our Terms and Conditions. This applies to our import service that help businesses manage their processes. If you have any questions about our processing of your personal data as part of these services, or to exercise any rights you may have with respect to such information, please contact the business to which you applied.The remainder of our processing activities covered by this Privacy Policy does not apply to Personal Data that we collect through these services.

1.2 Some Important Definitions

Personal data ("Personal Data") refers to any information that relates to an identified or identifiable individual or business, and non-personal data ("Non-Personal Data") refers to any information that does not identify a specific individual or business. Please note that at all times we will adhere to the applicable statutory definition in determining what is and is not Personal Data for the purposes of this Privacy Policy. Where this Privacy Policy refers to "information" or "your information" this may include both Personal and Non-Personal Data.

The Sites are made available for use by individuals searching for employment, business information, services and products offered by businesses, services or information related to their employment or job searches.

Where applicable, the Sites may also be made available to individuals and/or organizations seeking to promote products and services they offered, seeking information related to hiring, human resources, seeking to make available information regarding employment openings, on their behalf or other's behalf, including but not limited to agencies.

1.3 The Scope of our Privacy Policy

This Privacy Policy covers only data that we collect through the Sites, and not any other data collection or processing, including, without limitation, any third-party operators of web pages to which the Sites link, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy.

Occasionally, we may refer to this Privacy Policy in notices on the Sites, including special purpose web pages or mobile applications, including invitations for you to submit ideas to improve the Sites. We may amend this Privacy Policy at any time.

If you applied to a Job Listing, please consult the Job Listing for additional information applicable to you. Current and former employees should contact their human resources coordinators for applicable policies.

1.4 Changes to the Privacy Policy

Please review the "Last Updated" legend at the top of this page to determine when this Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the "Last Updated" date indicated above. By using the Sites or providing information to us following such changes, you will have accepted the amended Privacy Policy. If we are going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then we will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means as required by law.

2. Information Collected

You provide different types of information in order for us to provide our Sites' services, products and features to you.

2.1 Information You Provide to us

- From Your Account

We collect data from you when you create an account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, upload or build a cv, complete an assessment, update your information, upload content, or otherwise actively send us data on our Sites. This may include, but is not limited to, your user name, business name, business hours, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, achievements, career goals, professional certification or license numbers, messages you send to users, your desired work schedule or salary and other job preferences, and any other data included in your account profile or cv, including but not limited to application materials, answers to questions submitted to us or to businesses through us, and answers you give to any questionnaires on our Site or sent to you. All of this information may be associated with your profile.

You may provide your specific location data when you provide it yourself on our Apps to help you find more relevant services, business information and job listings. We seek your consent at the time of such provision, and such processing will only be performed where consent is secured.

If you create an account, we may also create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, email address, or zip code. For example, while using a mobile device to access us, we may provide a user with relevant Job Listings or Business Information that are located within the same location as where this activity is taking place.

- Through Your Activity on the Sites

In addition, as part of the standard and necessary operation of the Sites, we may collect, analyze, process, store, and record in real-time and analyze any and all of your activity on, interaction with, and communications on or through the Sites, including, but not limited to, by collecting, analyzing, processing, storing, and recording the areas of the Sites you visit (such as specific URLs), whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through our Sites, and when and for how long each such activity occurred. This also may include collecting, analyzing, processing, storing, and recording information from and about your computer or mobile device and your actions taken on the Sites, including, but not limited to, your cv, business profile, your searches, the information you search, click on or apply to, where those jobs or businesses are located, your salary interest or experience, the general salary range or experience level of the jobs you view, the Job Listings you apply to, the date, time and type of your activity on the Sites such as how often you update your cv or look for jobs, session activity, browser type, operating system, type of device, mobile device advertising identifier, MAC address, IP address, and any of your other behavior or actions on, interaction with, or communications with or through the Sites. The Site cannot work as we intended it to work unless we undertakes such activities. If you do not want your actions to be collected, processed, analyzed, or recorded this way, do not use the Site.

For businesses, this may also include actions taken with regard to a Job Listing or to Job Seeker's cv or application, such as pausing or closing a Job Listing, opening, viewing or responding to a cv or application, or making a decision with regard to a cv, application or Job Listing.

- When Providing Business Information

If you are an Business, we may request that you provide certain information in order to verify your account. This information may include, but may not be limited to, your Federal Employer Identification Number (EIN), Identity Number, Business Registration information, or a utility bill, the name and email address of a business representative. This information will be used for internal purposes, subject to any request by law enforcement or a court order.

- When Using Chargeable Services

In connection with chargeable services, we will also collect payment information. This information may include, but may not be limited to, financial institution, account number, card number, branch code and related verification information. Please note that we do not store card security codes.

- When Voluntarily Providing Demographic Information

In certain markets users can, entirely at their own choice, provide their demographic information including age, race ethnicity, gender, disability, LGBTQ+ Community Membership to us for specific purpose(s) such as evaluating 'fairness' in our offerings which includes testing for unfair bias. A commitment to fairness is core to our mission. The provision of this information is entirely voluntary. We may share aggregate data (data grouped together with personal identifiers removed) to employers to show them for example when 45% of total applicants identify as male or when 10% of total applicants identify as Hispanic or Latino. The data you provide is based on your consent at the time the information is taken. If you choose to provide your demographic information, you can complete as many of the data fields as you like when presented with an input form (you can choose 'prefer not to say' for any of the fields that you don't want to complete). You can easily view the demographic data we hold in your profile and you can ask for this information to be removed at any time by deleting your demographic information.

Please note that some employers are required by law to ask each job applicant to provide their Demographic Information on a voluntary basis.

- When Updating Information Provided to us

When you share information with us, or update information previously provided to us, including preferences you may set in your profile such as by making your cv information shared in the "About Me" section of your profile "public" or "private," it may take us a few days to reflect these changes on the Sites. From the time you make these changes to the time we reflect them on our Sites, new data may not appear and previously provided data may continue to show. As a result, information you choose to share publicly on our Site may continue to be visible in our cv search product and elsewhere on our Sites to businesses and other users.

2.2 Information Collected When You Access us from Some Third-Party Websites

- When You Log In or Use us from Some Third-Party Sites

You may also create an account or log in to your account using third-party websites including, but not limited to, Facebook or Google. If you do not already have an account but log in to us using your Facebook or Google account, this creates an account using the same email address used in your Facebook or Google account. If you agree to provide this information to us, Facebook or Google will authenticate you and redirect you to us. Please note, when you log in to us using your Facebook or Google account, Facebook or Google will cookie you in order to authenticate you as a Facebook or Google user.

By accessing us through your Facebook or Google account, you understand that Facebook or Google will share certain data detailed in the above paragraph for the purposes of authentication to permit you to access us in a secure manner. You may stop this at any point from your Facebook or Google account. This information will be considered account information for the purposes of your use of us.

You have the ability to disable the connection between your Facebook or Google account and our account at any time by accessing your privacy settings on your Facebook or Google account. Facebook or Google may also ask for your permission to share certain other details with us, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with us. This information will be used to provide services to you, including populating your profile. The shared information will remain associated with your profile until you modify or delete it.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH FACEBOOK OR GOOGLE OR ANY OTHER THIRD-PARTY WEBSITE IS GOVERNED SOLELY BY YOUR AGREEMENT WITH SUCH THIRD-PARTY WEBSITE.

- Chrome Extensions and Our Mobile Software

We may also collect information about third-party websites you visit through our mobile software or while using our Chrome extensions. This could include information about Job Listings, notes or application statuses that you submit, save, or update, or data regarding how you engage with websites or other actions you take on such websites, including URLs of websites you visit. We may also suggest information from your profile to include in applications you submit on third-party sites and see whether you make changes to these suggestions but not the changes themselves. We do this in order to allow a Job Seeker to keep a record of particular Job Listings of interest, to detect a job application on a third-party site to give a Job Seeker the option to auto-fill parts of the form using your profile, or to confirm an application. Our Chrome extensions also allows us to learn about what types of jobs and product features are of interest to you, so that we can provide you with improved searches, Job Listing recommendations and product features.

- When You Apply to Jobs on Some Third-Party Websites

When you apply for a job on certain third-party Websites, we may also receive information about the status of your job application and the decisions taken by the business such as whether the application reached the interview stage and whether a job offer was accepted or rejected. This information helps us further understand the effectiveness of our Sites and its features. The use of this information is detailed in section 4 of this Privacy Policy.

2.3 Any Other Personal Data we May Receive from Third Parties

Any Personal Data that we may obtain from other third-party sources, including data from sponsored advertisements that we have on third party sites, will be processed by us in accordance with this Privacy Policy and all applicable laws.

2.4 Storage of Your Information

We stores your Personal Data until it is no longer necessary to provide our services or until you ask us to delete your Personal Data. As one example, if an business deletes a job application in their dashboard, we may delete information associated with that application. As another example, after an application has been delivered to a business, we may retain a copy of that application for a limited time and then delete the copy. We are also required to retain certain information in order to comply with local laws.

We may also store the information detailed in this section 2 of the Privacy Policy on its equipment or the equipment of third parties that we have a relationship with. Such storage services will be governed by appropriate protections, as required by applicable rules.

2.5 What Personal Data is Required

It will be indicated to you at the point of provision as to whether or not particular Personal Data provided by you is required in order to provide particular services or features to you. Where Personal Data that is required is not provided by you then the particular feature or service may not be available to you.

2.6 The Legal Basis on Which we Collects Your Personal Data

We collect and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved.

- Performance of a Contract

Some of the Personal Data processed by us is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. An example of this would be where we send a Job Seeker's application to a business.

- Legitimate Interest

A second ground relied upon by us for other types of processing of your Personal Data is that it is necessary for the purposes of legitimate interests pursued by us or a business. Examples of such legitimate interests will include where we send you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, where such processing is strictly necessary for fraud detection and prevention, or where we share your Personal Data with affiliates as detailed in section 4.14 below. We will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.

- Compliance with a Legal Obligation

A third ground relied upon for certain types of processing is that it is necessary in order to allow us to comply with a legal obligation. An example of this would be where it is required to retain business records for fixed periods of time in order to comply with local legal requirements.

- Consent

Finally, in certain limited situations, we rely on your consent in order to process your Personal Data. Where we require your consent, we seek it at the time of provision, and the processing will only be performed where consent is secured. For example, your consent will be sought in certain instances where you initiate a marketing message such as a Job Alert (detailed in section 4 of this Privacy Policy). You can withdraw your consent, as detailed in section 10 of this Privacy Policy where applicable, or by sending an email to legal @ saYellow.com (remove spaces when sending email).

3. Limitations of Use

3.1 Where a User Wants to Close an Account

When a user closes an account, the user will no longer have access to any of the data we make available under that account, including but not limited to, search history, job search preferences, saved jobs, jobs the user has applied to, Job Alerts, cv, and any other data associated with the account. If the user uses the same email address to set up a new account, the data from a previous account will not become available to the user again. Please also note that closing your account may result in you losing access to some of our products and the ability to utilize the "log in with" feature found on certain third party sites.

We reserves the right to keep any materials in a closed account as necessary to preserve and protect our rights to the extent permitted by law (for example, to preserve records of a dispute) or to comply with our obligations under local law (for example, if requested to retain by law enforcement). A closed account does not mean that all of the data is expunged from our systems, although it will not be readily available under the original account. When the user presses the close account button on the dashboard, we will begin to process that instruction within 24 hours and will have completed the operation within 40 days.

If a user wishes to access or delete their Personal Data held by us, they should follow the steps listed in section 10 of this Privacy Policy.

3.2 Where a Business Wants to Close an Account

Businesses may close an account at any time by sending an email to support @ saYellow.com (remove spaces when sending email). Please also note that closing your account may result in you losing access to some of our products and services

We reserves the right to keep any materials in a closed account as necessary to preserve and protect our rights to the extent permitted by law (for example, to preserve records of a dispute) or to comply with our obligations under local law (for example, if requested to retain by law enforcement). A closed account does not mean that all of the data is expunged from our systems, although it will not be readily available under the original account. When the user presses the close account button on the dashboard, we will begin to process that instruction within 24 hours and will have completed the operation within 40 days.

If a user wishes to access or delete their Personal Data held by us, they should follow the steps listed in section 10 of this Privacy Policy.

3.3 Where a Job Seeker Wants to Delete a Job Application

If a user wants to delete a job application performed on the Sites, they are advised to contact the prospective business directly to request deletion of their application. For job applications which you, the user submit through the Sites to a business, (with related materials submitted), please note: 1) that your applications and materials may be controlled by a business and 2) we may direct you to that business for Personal Data deletion requests where that Personal Data is held by that business.

3.4 Where the Business Contact Details Provided to us Are Incorrect

We depend on the business or the business's agent to provide us with the correct destination for all communications. In the event that the electronic destination provided to us is incorrect, your materials will not be sent to the intended recipient. We have no liability for such applications. If you do not wish to send your materials in this manner, you should send them directly to the business.

3.5 Email Addresses

When communicating through our message relay system, you will see an email address with an @glocv.com, @ivote.co.za or @sayellow.com ending. You understand that you retain no ownership rights in these email addresses and are owned by us. However, our relay system will show the name associated with your account in the "To:" or "From:" field. Please note that emails which include an email address ending in @glocv.com, @ivote.co.za or @sayellow.com will be stored on our systems. You should not send a message to an email address ending in @glocv.com, @ivote.co.za or @sayellow.com if you do not wish for this to happen.

Please also note that since these message proxy and relay services depend on the functionality of third-party providers, there may be technical delays on the part of those email service providers.

3.6 Minimum Age of our Users

The Sites are not for use by anyone under the age of 16. However if local laws provide for an alternative minimum age for the provision of the Sites' services to you, then that shall apply as the applicable minimum age. In all jurisdictions outside the European Union, if you are under the age of 18 or the age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian or responsible adult.

We adopt a range of measures to try to ensure that we do not accept individuals who do not meet the minimum age and any other applicable age requirements. If you do not satisfy these age requirements, please email legal @ saYellow.com (remove spaces when sending email).

4. Purposes, Uses and Disclosures of Information

We may use any information collected pursuant to this Privacy Policy, including Personal Data, for the purposes set forth in sections 4, 5 and 9 of this Privacy Policy, to the extent applicable. We associates Personal Data with your profile in order to perform the activities described in this Privacy Policy. We uses such information to help users find jobs, services and business information, and to help businesses find candidates, customers and promote their products. In order to do this we use your Personal Data to:

  1. provide our services, products and features to you, to help users find jobs, services and business information, and businesses find candidates, customers and promote their products;
  2. to measure and improve those services, products and features; and
  3. to protect our users and provide them with customer support.

More detail on these purposes, uses and disclosures of your information is set out below.

4.1 Creating an Account, Sending You Alerts and Other Promotional Materials

If and to the extent permitted by applicable law, we may use the information you provide to us, such as your contact information and information about your activity on our Sites, to (i) create an account for you; (ii) send you alerts; (iii) send you invitations to Apply for a job; (iv) send you information about the Sites and (v) send you monthly verification alerts, including by displaying our promotional materials to you on third-party platforms. We may use third-party partners to perform these activities on our behalf.

An alert is an email or push message that you sign up for containing information in response to a search query you have run. A company alert is one type of alert which contains Job Listings and other information you have requested regarding a company. Alerts may also include jobs that are recommended for you, Targeted Ads, companies you may be interested in following, or other actions you may want to take on the Sites. The frequency of alerts may be adjusted on the Sites.

An Invitation to apply is an email or push message sent to you inviting you to apply for a job, we optimized hiring and recruitment service. We may send you an Invitation to Apply based on your previous searches and application history, and any information, including Personal Data, you upload to the Site.

As part of how we display our promotional materials to you, we may also use your information to show you targeted advertisements, and other content that has been customized for you, on third-party platforms, such as other online, print, or televised media. Such advertisements will only relate to the Sites services, products, and features, all of which focus on helping users find jobs, services and business information and businesses find candidates, customers and promote their products. If you wish to opt out of receiving any marketing messages from the Sites, please see section 10.3 of this Privacy Policy.

- Business Accounts

In the business account settings, we offer users the ability to invite other users to link their business accounts, and in doing so, asLog Invited users specific roles that provide varying levels of access to information, including candidate Personal Data, contained in the user's account who initiated the invite. If you are a business and you invite other users to link their accounts to yours, you agree that such linked users may have access to any and all information in your account. Depending on the roles assigned to a particular linked user, this may include, but not be limited to, cv contacts, application materials and statuses, communications with applicants, any action taken by you or another user linked to the account and when you took that action, and billing information within the account.

If you accept another user's invitation to link your business account to their business account, you acknowledge that any and all information about your activity in your business account, including without limitation the actions you take and when you take them, will be visible to all linked users. Linked users will not be able to see your activity, such as your job searches, applications or preferences or your profile information, in your user account.

You may visit your account settings at any time to unlink your account. The administrator assigned to an business account may also unlink any user from that business account at any time, and may be notified if your linked account is used to login from too many devices.

4.2 Giving You Relevant Search Results and Recommended Jobs

In order to optimize our services, products and features for you, we may use your previous search and browsing history (e.g. the jobs you click on), or application materials and answers to questions, to identify you, determine relevant search results and reach out to you about jobs, services and products you may be interested in. We may also use profile data to tailor your experience on the Sites and to display content according to your preferences. We may return different results for the same search query and have full discretion with respect to the results we present in response to any particular search. In the event that you have applied to a job that is being serviced by us, we may invite you to apply for additional roles.

4.3 Your Contact Information

When you give the Sites contact information (such as your name and email address) and other forms of Personal and Non-Personal Data, you agree that we may utilize this information for the purposes outlined in sections 4, 5 and 9, to the extent applicable. In particular, you agree that we may, as part of our services to you, communicate with you, or initiate communication with you on behalf of a third party, through your account or through other means such as email, push messages, telephone (including mobile phone), text message or postal mail. This includes communication through the use of contact information that you may provide to us or that we may otherwise obtain from third-party resources. Should you apply to a job that is supported by our us, a Hiring Specialist may use your contact information to conduct or coordinate interviews with you, and provide you with updates throughout the hiring process. We may also analyze our users' contact information in the aggregate to better understand our users and improve our products and services.

4.4 Your Business or Organization Information

Your business information, including any other Personal Data that you may include in it, gets placed on the Sites when you create, upload, or edit a business profile, which becomes part of your user profile. We may also use information in your user profile to offer suggestions to you in our mobile software.

Your profile may be available to anyone accessing our Sites. This includes users of our search product, businesses whose company page you may be following, and anyone with access to a URL associated with your profile, such as search engines and other third parties that may crawl our Site. We offer you this visibility to help you find customers and to promote your products and services to users.

When you create a business profile on our Site, you authorize us to share the contents of your business profile, including any other Personal Data that you may include in it, publicly on the Site, and to allow users to see if you were recently active on the Sites and your available contact methods. For example, users using our search product are able to search for businesses based upon the information in your business profile. If you do not want to share this information with users, you can remove it from your profile.

We restrict scraping of our Site to reputable search engines, although some third parties may use our Site in violation of these terms to obtain your information.

Please note that business search has not launched in all markets. If you are located in a market where business search has not yet launched your profile may not be searchable on our Site, but it may become searchable upon our launch of business search in that market.

We may also provide browser extensions and other tools to help users better interact with business information, including tools that allow users to download your information. Users are solely responsible for complying with all applicable laws that relate to the use of information obtained from us, including any obligations users may have to restrict how others interact with your information downloaded from our Site.

4.5 Your CV Information

Your information, including Personal Data, gets placed on the Sites when you create, upload, or edit a cv, which becomes part of your user profile. We reserve the right to charge third parties a fee for accessing your information, including Personal Data, as part of the Sites' services. At your direction, we may also send your cv to third parties if you choose to apply for a Job Listing. We may also use information in your user profile to offer suggestions to you when you apply for jobs on third party websites in our mobile software. The extent to which your information is made available to third parties depends on the privacy settings you choose, in accordance with this Privacy Policy. When a user creates a profile, their cv is set to public by default, and the user may change their cv privacy settings at any time. This is detailed below.

- Private cv's

When you make your cv private on our Site, you authorize us to share the contents of your cv, (excluding your identifying information name, surname, photo, contact information and current employer name) and any other Personal Data that you may include in it, publicly on the Site. We offer you this protection to stay secure.

Identifying information (name, surname, photo, contact information and current employer name) are only made available to those to whom the user has accepted a Job request or provided access to their cv. Where this occurs, you make your cv (including your identifying information name, surname, photo, contact information and current employer name), and other Personal Data that you place on your cv available to third parties. Those third parties may be interested in you as an employee, and may forward your cv to other third parties.

Your cv's may be available to anyone accessing our Sites. This includes users of our search product, businesses whose company page you may be following, and anyone with access to a URL you associated with your cv (your identifying information name, surname, photo, contact information and current employer name, will always be visible on your shared URL), such as search engines and other third parties that may crawl our Site. We offer you this visibility to help you find a job.

We may also offer you the ability to include additional information in your cv about your desired job preferences, such as your desired job schedule and salary, your willingness to relocate, licenses, certifications, skills, and other information you choose to include. We use this information to help you find a job. Our cv Search product allows businesses to find great candidates by searching cv's. By posting a cv, you authorize us to make this information available to any user who searches our Sites, to associate your desired job preferences with your cv and share this information with businesses who search for cv's on our Sites, and to allow businesses to see if you were recently active on the Sites, your readiness to work, and your available contact methods. For example, businesses using our cv search product are able to search for candidates based upon the information in your cv and any of your desired job preferences associated with it. If you do not want to share this information with businesses, you can remove it from your cv.

We may remove your name and contact information from your cv in certain instances, such as for users of our cv search product without a subscription. Businesses who have subscribed to our cv search product will be able to see your name and any other contents of your cv, except that we reserve the right to remove your contact information (such as your email and telephone number)

We expressly prohibits all scraping of our Site, although some third parties may use our Site in violation of these terms to obtain your cv information.

Please note that cv search has not launched in all markets. If you are located in a market where cv search has not yet launched it may not be searchable on our Site, but it may become searchable upon our launch of cv Search in that market.

We may also provide browser extensions and other tools to help businesses better interact with users and their cv information, including tools that allow businesses to download your cv information and enhance and transfer it to third parties engaged to process information on their behalf, such as applicant tracking systems and other recruitment management tools. Businesses are solely responsible for complying with all applicable laws that relate to their use of information obtained from us and other sources, including any obligations businesses may have to restrict how others interact with cv information downloaded from our Site.

- Public cv's

Your cv's may be available to anyone accessing our Sites. This includes users of our search product, businesses whose company page you may be following, and anyone with access to a URL you associated with your cv, such as search engines and other third parties that may crawl our Site. We offer you this visibility to help you find a job.

When you make your cv public on our Site, you authorize us to share the contents of your cv, including your name and any other Personal Data that you may include in it, publicly on the Site.

We may also offer you the ability to include additional information in your cv about your desired job preferences, such as your desired job schedule and salary, your willingness to relocate, licenses, certifications, skills, and other information you choose to include. We use this information to help you find a job. Our cv Search product allows businesses to find great candidates by searching cv's. By posting a cv, you authorize us to make this information available to any user who searches our Sites, to associate your desired job preferences with your cv and share this information with businesses who search for cv's on our Sites, and to allow businesses to see if you were recently active on the Sites, your readiness to work, and your available contact methods. For example, businesses using our cv search product are able to search for candidates based upon the information in your cv and any of your desired job preferences associated with it. If you do not want to share this information with businesses, you can remove it from your cv.

We may remove your name and contact information from your cv in certain instances, such as for users of our cv search product without a subscription. Businesses who have subscribed to our cv search product will be able to see your name and any other contents of your cv, except that we reserve the right to remove your contact information (such as your email and telephone number)

We expressly prohibits all scraping of our Site, although some third parties may use our Site in violation of these terms to obtain your cv information.

Please note that cv search has not launched in all markets. If you are located in a market where cv search has not yet launched it may not be searchable on our Site, but it may become searchable upon our launch of cv Search in that market.

We may also provide browser extensions and other tools to help businesses better interact with users and their cv information, including tools that allow businesses to download your cv information and enhance and transfer it to third parties engaged to process information on their behalf, such as applicant tracking systems and other recruitment management tools. Businesses are solely responsible for complying with all applicable laws that relate to their use of information obtained from us and other sources, including any obligations businesses may have to restrict how others interact with cv information downloaded from our Site.

- Suspended cv's

When you set your cv to suspended on our Site, your cv will only be made available to those to whom you provided access. Where this occurs, you make your cv (including your identifying information name, surname, photo, contact information and current employer name), and other Personal Data that you place on your cv available to third parties. Those third parties may be interested in you as an employee, and may forward your cv to other third parties.

Creating a shared URL you associated with your cv, could also be accessed by search engines and other third parties that may crawl the web.

We expressly prohibits all scraping of our Site, although some third parties may use our Site in violation of these terms to obtain information.

- Changing Your CV's Privacy Settings

When you place your cv, it will be set to public by default. You may adjust this at any point by editing your privacy settings. Where you can set your cv to public, private or suspended, we do not warrant how often third-party search engines will update their caches, which may continue to contain your cv information. Additionally, businesses who have saved your cv while it was public may continue to have access to your cv even after you have adjusted it to private.

Changes made to your cv's privacy settings may take a few days to complete, during which time a cv set to public, for example, may remain visible to businesses and other users searching.

- CV Review Services

We may also offer additional cv review services to help users build and improve their cv. For example, this can include helping you understand how your cv may be parsed by applicant tracking system software, feedback on ways to build a more effective cv, or a personalized cv review video. In providing these services, we may give you feedback, including questions and comments on the contents of your cv, about your cv or other materials you submit through the services. We provide this feedback directly to you, and may give you the ability to access it within your account. It is not made available to businesses.

4.6 Matching Users With Businesses

You acknowledge that we may determine whether the words of your cv or any other individual's cv match, or match the words of certain job descriptions or cv search queries and vice versa. We may use this information and other information collected pursuant to this Privacy Policy, such as your answers to questions and recent activity on the Sites, in order to improve the Sites or any of our other products or services. This may include, for example, displaying or otherwise making available potentially relevant job descriptions and cv's to users and businesses and differentiating between cv and Job Listings that match and those that do not.

We may also provide information collected pursuant to this Privacy Policy, including Personal Data, to businesses that may be interested in contacting you. By applying to a job, answering questions, providing your contact information to show interest in a Job Listing, or by replying to a message from a business, such as by expressing your interest in a particular Job Listing, you agree to the disclosure of your information to that business. We may also provide the results of any Assessments you complete to businesses, where you agree to such provision at the time of taking such an assessment. We may also use information provided to us via your cv to pre-populate application information for you and for similar purposes.

If you have an account or a hosted cv, you agree that we may contact you or suggest you or your public or private cv to businesses that might be interested in a person who matches your activity.

In addition, if you are located in the United States and you set your cv to public or private, this means that we may share all of the aforementioned information about you with recruiters working for or on behalf of businesses. If you do not wish to share such information, you may set your cv to suspended.

4.7 Optimizing Job Campaigns

When users click on a Job Listing or apply for a job on our Sites or on a third-party website, including a business's website or a website operated by an business's applicant tracking system, we may collect certain information through this feature about users and any actions taken while on the Sites, as detailed in Section 2 of this Privacy Policy. We use this information to help us understand the effectiveness of our Sites and to ensure that Job Listings perform at the optimal level on our Sites and on other third-party websites.

4.8 Sending Messages

We provides two-way message proxy and relay services to the users of our products ("Relay Service"), including, but not limited to: business listings, Job posts, chat, onboarding, private calling, and other electronic communication services whether in the form of phone, text, video or audio. By utilizing any Relay Service, you acknowledge that you are asking us to send these messages on your behalf. This includes your cv, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. We may provide read receipts to the sender of a message through a Relay Service indicating that the recipient has viewed the message. We may also separately inform the sender and recipient of a message through a Relay Service whether the sender or recipient recently has been active on the Site.

We process, monitor, review, store and analyze such content, which may include Personal Data, including via automated means, for data analysis, quality control, enforcement of the Sites' rules and other policies, content moderation, and to improve the Sites or any other product or service. Examples of such improvements would be improving the open rate of messages by optimizing their delivery, optimizing our search results, improving Job Listings, permitting applicants to manage their applications after transmitting them, ensuring you are provided with personally relevant product features and communications, and preventing fraud and spam. Some of this activity is performed on our behalf by service providers, as described in the section of this Privacy Policy titled 'Transfers of Information to Service Providers'. As a result of this activity, or due to technical malfunction, in certain circumstances such content may be delayed or may not be delivered to the intended recipient. We may (but is not obligated to) notify you in such an event. By using a Relay Service or otherwise providing User Content through the Site, you agree to this activity and acknowledge that this activity is necessary for maintaining the quality of the Sites and for providing the Relay Service.

4.9 Sending You Text Messages About Appointments

We may offer you the opportunity to receive a text message from us when an business has scheduled an interview or event with you, when an business seeks to contact you based on your public cv, or has responded to your application via email relay. In such an event you will enter your phone number on the consent form. By entering your phone number you are representing and confirming it is your number and you have the right to accept text messages at the number. We will only send you a text message reminder for such interviews or messages through our email relay, and you agree to accept such text messages on your cell phone including messages sent by automated telephone dialing system. To unsubscribe at any time, reply to the text with STOP. Replying STOP in response to an SMS alert will unsubscribe you. In order to unsubscribe from other products, you must respond STOP within the specific text flows of those products.

4.10 Facilitating telephone relay system between users and businesses

Where applicable, we may offer users and businesses the option to use a telephone relay system to facilitate contact for the purpose of submitting applications, conducting interviews or other communication. Such a system uses masked or proxy telephone numbers to protect users, and is only available to users who select it on the Site. No recording of conversations or messages is performed through this relay system, although data relating to whether a call was answered and call duration may be gathered. Such functionality is provided to by third party service providers, such as Twilio.

4.11 Preventing Fraud and Spam

We may also use information collected pursuant to this Privacy Policy to help diagnose problems with the Sites and our products and services, to prevent potentially fraudulent or illegal activities, and to protect individuals from other activities that may be detrimental to you or others. We may investigate and disclose information from or about you or your use of us if we have a good faith belief that such investigation or disclosure (a) is reasonably necessary to comply with legal process (including subpoenas, search warrants, court orders) and law enforcement instructions and orders; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the use of the Sites; or (c) may protect our rights, reputation, property, safety, or that of the public; or (d) as necessary to meet national security requirements.

We may use a variety of methods to detect and address anomalous activity and screen content to prevent abuse such as spam or fraud. However, such detection methods are not perfect and false positives may occur. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users.

- Preventing Fraud and Spam in Messages

We also reserves the right to drop messages from our relay system that we determine do not adhere to the Sites' rules or any of the terms of our terms of service. We further reserves the right to conduct investigations to determine whether you are perpetrating a scam, spamming us or our users, or otherwise conducting fraudulent activity on the Sites by various means. We also reserves the right to turn over any information gathered via such investigations to the police or other third parties if we have a good faith belief that you are using the Sites in violation of this Privacy Policy or the applicable terms of service.

We reserves the right to verify and confirm the identity of any party associated with an email relay. This includes but is not limited to verifying the identity of the sender of an email with the business agents associated with that email address on the relevant listing.

4.12 Facilitating Payment

If you provide credit, debit or other payment card and related details to us in order to make a payment, we will use such information only for the purpose of processing the payment. Any credit, debit, or other payment card and related billing and payment information that you provide to us may be shared by us with companies who work on our behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment and servicing your account.

4.13 Automated Processing of Your Personal Data

In order to optimize the performance of the Sites, we perform automated processing of Personal Data evaluating certain specific aspects relating to a user. In particular we use automated processing to analyze or predict a user's personal preferences or interests. Where it occurs, such processing is carried out if it is necessary for the performance of our agreement with our users, to allow us to provide our services to users and businesses, including analyzing applications and cv's on behalf of businesses, or in other cases on the basis of a user's consent.

For example, in certain cases such processing allows us to match users with businesses effectively, to provide users with Job Alerts, recommended jobs, and Invitations to Apply to jobs that the user is likely to be more interested in, to send particular user applications to a business, to display search results, or to perform certain spam and fraud detection activities to protect our users. Such processing is subject to the safeguards detailed in this Privacy Policy to protect the privacy of our users. You may contact legal @ saYellow.com (remove spaces) to contest any decision generated by said automated processing.

4.14 Sharing your Information with Our Affiliates

Our core mission is to help users find jobs, services and business information, and businesses find candidates, customers and promote their products, which is a mission we share with each of our affiliates. In order to support that mission, we share certain information with our affiliates. Such information sharing is governed by this Privacy Policy. We also developed the Privacy Center as a way of educating our users about our affiliates and how we share data with them to provide the strongest product and service offerings to our users.

Information shared by you with us may be shared with an affiliated entity to provide you with services, to improve the Sites and optimize functionality on the Sites, and other purposes as described in this Policy. In particular, such sharing strengthens our ability to help users find jobs, services and business information and businesses find candidates, customers and promote their products. The services provided to you and the functionality of the Sites could not be provided without such transfers. If you do not wish your information to be transferred in this way you should not use the Sites.

Examples of our affiliates include: iVote and saYellow.com. Such data sharing with our affiliates will be performed for a number of specific reasons and in accordance with this Privacy Policy.

- Improved Services

Data sharing with affiliates provides users with more personalized and improved content, performance, features and services. For example, we and our affiliates use your previous search and browsing history (e.g. the jobs you click on), IP address, or your cv or profile information, to determine relevant search results, alerts, display and moderate career insights, such as company reviews, salary data, interview tips and more. Such sharing is also performed to facilitate improved data analysis, testing, research, and service improvement.

This sharing also allows businesses to have better insight into the performance of their listings. For example, we may share data related to user clicks on their listings which in turn allows businesses to understand the extent to which they are attracting candidates and customers. By providing businesses with the information they need to better utilize our platform, they can provide stronger listings.

- More Businesses, More Jobs and More Users

Such data sharing allows users to access an even broader database of listings and businesses, and for businesses to access more users. For example, this allows us to recommend jobs or businesses on our Sites or on websites of our affiliates. It also facilitates applications and the display of listings from the Sites to affiliates' websites and vice versa.

For example, we and our affiliates recommend a user to a business, and a job listing to a user. This applies to users, businesses and job listings on us and any of our affiliates. We and our affiliates also share business data (such as account information and behavioral data) to provide a better experience to those businesses.

- Better Security for Users

Such data sharing allows us and our affiliates to process your Personal Data for the purpose of improving user security and internal operations, troubleshooting, and detecting and preventing fraud and spam.

4.15 Transfers of Information to Businesses

We sends users Personal Data to businesses on the instruction of users. Such transfers are performed in the course of the job search, application and interview process. This is further described in sections 2 and 4 of this Privacy Policy. Such Personal Data will be processed in accordance with these terms and those of the relevant business. Users that apply to jobs through us that are outside their own country may involve sending their Personal Data to countries with lower levels of data protection.

Business account holders agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.

4.16 Transfers of Information to Users

We sends certain business-related information to users. This includes company profiles, and salary information on the Sites and publishing listings on third-party websites. We may also provide information to users about a business's activity and responsiveness on the Sites in order to help users evaluate opportunities. This may include the business representative's name, the business's city/state location, whether the business has taken an action with regard to the user's cv or application such as opening, viewing, responding to or making a decision in regard to it, whether the business has engaged with other users or viewed other users' cv's, and whether the business has taken an action in regard to a listing such as pausing or closing it. As a business, when you use the Sites (for example by posting a Job Listing or contacting a user through the cv Program) you agree that we may provide this information to users.

4.17 Transfers of Information to Service Providers

We may use third parties to perform services in connection with our operations, to improve the Sites and our services, products, and features, to protect our users and better understand their needs, and to optimize the services and the users' experiences. By using our Sites, you acknowledge and agree to us making use of such third-party service providers, including, but not limited to, for the purpose of collecting, processing, analyzing, and recording your activity on, interaction with, and communications with or through our Sites, as further described in section 2 of this Privacy Policy.

These service providers may have access to Personal Data in the course of providing these services, which may involve transfers of such Personal Data to other countries. Such transfers are made for the purposes set forth in sections 4, 5 and 9 of this Privacy Policy.

- Improving our Services

These third parties may provide data points including how much time you spend on specific pages, which links you choose to click, and data that helps determine user preferences. This information enables us to build and maintain our services with user feedback. These third parties may use cookies and other technologies to collect data on your behavior and devices such as the device type, browser information, and preferred language.

- Maintaining Quality and Protecting Users

We may transfer your Personal Data in limited situations to certain third-party vendors that assist us with protecting our users and maintaining the quality of our services, products and features provided to those users. An example would be vendors we use for fraud detection purposes. Examples of those vendors include: SiftScience, Emailage, and PerimeterX. Another example would be vendors we uses to prevent accounts being created using account credentials that have been publicly disclosed. An example of such a vendor is: SpyCloud.

- Facilitating Payments

We may also share any credit, debit, or other payment card and related billing and payment information that you provide to us with companies who work on our behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to us and servicing your account.

- Installing or Using our Apps

In order to provide you with certain services and support ad attribution, limited user data may be shared with certain service providers when you install, download or use our Apps. This may include your IP address or other unique identifier, and event data related to the installation of our Apps.

This may be done for a variety of purposes, including facilitating user log-in through third party accounts. It may also assist us to understand and optimize our users' complete customer journey by helping us: (i) understand how users arrive to the Sites; (ii) better measure the performance of our ads; and (iii) understand where a user has accessed the Sites through different devices.

When you download or install an App, you acknowledge and accept that your Personal Data may be transferred to these service providers. You also agree to our Cookie Policy, Privacy Policy and the applicable terms of service, and are informed that you may avail of your rights at any time, as detailed in section 10 of this Privacy Policy, including the right to object to the legitimate interest use of your Personal Data for marketing purposes.

Examples of the types of technologies that may support this behavior include pixels, javascript snippets, or cookies.

- Storage

Please also be aware that we may also use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable. These service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.

- Verifying Professional Certifications and Licenses

We may also share certain professional certification or license numbers that you provide to us with the issuing entity or organization in order to verify if the certification or license is valid.

4.18 Transfers of Publicly Available Information

When users post content on the Sites in a manner that is intended to make that content publicly available and searchable by individuals, we reserves the right to aggregate and share that information with third parties. For example, if an business posts a job on the Sites, we may share that Job Listing or information contained within that Job Listing with third parties, at our discretion and subject to agreement with such third parties. We also reserves the right to share information aggregated from public sources in this capacity.

4.19 Third-Party Sites You Link to from us

You may also use certain third-party websites or services that you link to from the Sites. In such cases, all information you provide to a third party is provided to that third party and not to us, and is subject to the third-party's privacy policy and terms of service. Please see section 8 of this Privacy Policy titled Links to Third-Party Websites for more information.

4.20 Transfers of Personal Data for individuals in the EU (including the European Economic Area ("EEA")) and Switzerland

Please see section 11 of this Privacy Policy for information related to this.

5. Additional Uses and Disclosures of Non-Personal Data

This policy also applies to our use of Non-Personal Data. We may use and disclose Non-Personal Data for any purpose, except where we are required to do otherwise under applicable law. If we combine any Non-Personal Data with Personal Data, then we will only use and disclose such combined information for the purposes described in sections 4 and 9 of this Privacy Policy while it is so combined.

6. Security

We seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Data under our control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. Therefore, while we strive to protect your information, we cannot guarantee its security.

Please also be aware that we may use third-party cloud service providers as detailed by Section 4.17 of this policy.

7. Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Please see our Cookie Policy for further information regarding our use of Cookies.

- Do Not Track Requests

We do not respond to the browser "Do Not Track" (DNT) signal if enabled by the user in their web browser. When we set or read cookies on non-affiliated sites that have integrated our search and display features, we do so, for example, to provide a personalized search experience to users on those sites. We do not share any information about your use of our Sites with those third parties. When third parties that we have integrated into the Sites (as described in our Cookie Policy) set or read their own third-party cookies, they may or may not respond to the DNT signal.

8. Links to Third-Party Sites

The Sites may make available links to other third-party websites. When you click on such links, you may leave our Sites. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites. The Sites may also make available Company Profiles, which may contain information provided by third-party businesses.

WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY BUSINESSES (INCLUDING ANY BUSINESS THAT PROVIDES A COMPANY PROFILE), ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITES IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITES CONTAIN A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.

9. Acquisitions and Other Reorganizations

Information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any change of ownership or control in our business (whether by merger, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy. Equally, information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by us of such third parties.

10. Exercising Rights With Respect to Personal Data

As a user of these Sites, you may exercise the rights explained below. Please note, we may attempt to verify your identity through the email address or telephone number associated with your use of our Sites prior to fulfilling any such request and reserve the right to deny a request where we are unable to satisfactorily complete this process. If you authorize someone to make a request on your behalf, we may also deny your request if we are unable to verify with you that the individual making the request is authorized to act on your behalf.

10.1 The Right to Rectify Your Personal Data

Users of these Sites are able to edit and update most of their Personal Data held by each Site on the Site in question, and if you have any queries or complaints we encourage you to contact us.

Alternatively, if you do not wish to do this you may make a formal request to have us rectify any inaccurate Personal Data on your behalf by sending an email to legal @ saYellow.com (remove spaces when sending email) from the email address associated with your account.

10.2 The Right to Object to or Restrict the Processing of Your Personal Data

If you have any queries or complaints about how we process your Personal Data we encourage you to contact us.

Alternatively, if you do not wish to do this you may make a formal request to object to, or restrict, processing of your Personal Data by each Site. For example, you have the right to object to the legitimate interest processing of your Personal Data by each Site for marketing purposes. In order to do so send an email to legal @ sayellow.com (remove spaces when sending email) requesting the deletion of your data.

10.3 Opting Out of Marketing Messages and Withdrawing Consent

If you no longer want to receive marketing materials from us based upon your Personal Data, there are a number of options available to you.

If you wish to opt out of a particular marketing email from any Site, you may do so by clicking "unsubscribe" (or an equivalent action) where applicable. Please note that this will only opt you out of that particular marketing message.

If you wish to adjust all of your job alerts, you can click on "edit this job alert" (or an equivalent action) to adjust your subscriptions. You can also access and adjust your subscriptions (for job alerts, recommended jobs, and other notifications) from your account dashboard (where applicable), or contact us to do so.

In addition, you may opt out of all marketing messages by sending an email to legal @ saYellow.com (remove spaces when sending email). We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.

Finally, please note that we may still send other messages to you, such as verification and administrative messages.

10.4 The Rights of Access to and Portability of Your Personal Data

Users of these Sites are able to access most of their Personal Data provided to each Site on the Site in question, and if you have any queries or complaints we encourage you to contact us. Alternatively, if you do not wish to do this you may make a formal request to access your Personal Data held by us. In order to do so, please send an email to legal @ saYellow.com (remove spaces when sending email). Each specific Site will provide your Personal Data to you in a portable format. If you have interacted with the Site in question using more than one email address, please submit a subsequent request with the additional email addresses so that we may provide this personal data as well.

10.5 The Right to Delete Your Personal Data

Users of these Sites are able to edit and update most of their Personal Data held by each Site on the Site, and if you have any queries or complaints we encourage you to contact us.

Alternatively, if you do not wish to do this, you may make a formal request to delete your Personal Data provided to each Site. In order to do so send an email to legal @ saYellow.com (remove spaces when sending email). Once your request has been confirmed, each specific Site will initiate the necessary steps to fulfill your request, including the deletion of any applicable Site account. Where the deletion request relates to Personal Data that you previously requested be made public on each Site (e.g. a Job Seeker posting a public cv or company profile), we will make reasonable efforts to inform any other controllers of this request. If you have interacted with the Site in question using more than one email address, please submit a subsequent request with the additional email addresses so that we may delete this personal data as well.

PLEASE NOTE: by requesting the deletion of your Personal Data, you will no longer be able to use the same email address on the Site in question. This may include, but is not limited to, your ability to create an account, receive job alerts, or apply to job postings using this email address. If you simply wish to close your account, please click the "close my account" button in your account page. If you take any action on or otherwise interact with our Sites after submitting a deletion request, such as for example by using our Easy Apply to apply to a job listing that is hosted by the Site associated with your deletion request (including job listings hosted by that Site on affiliated Sites), you may not receive certain communications associated with those actions from the Site affiliated with your deletion request or from other users of that Site. Additionally, by making a personal data deletion request, you acknowledge that you will be removed from consideration for all active sweepstakes, contests, prize draws, and other promotions. Deleting your Personal Data held by us does not affect messages we process on behalf of others in connection with their use of our message Relay Service and they may continue to have access to all messages sent to or received from you.

If you are a user and want to delete a job application performed from the Site in question, please contact the prospective business directly to request deletion of your application. If you are a user who submitted a job application to work at us, please refer to the privacy policy you received when you applied, or reach out to your recruiter, for additional instructions on how to exercise your rights.

10.6 Withdrawing Consent

There are certain activities where we ask for your consent to use your Personal Data. You have the right to withdraw this consent at any time. Where you are providing location information via a mobile app, you may turn off your location services on your device at any time. For other services that rely on your consent, you can withdraw your consent via the workflow for that given service. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful.

10.7 Some Limitations

Such rights of rectification, objection, restriction, access, portability and deletion are subject to certain limitations, as provided for by applicable laws. Individual requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by us and only imposed to the extent permitted by applicable law.

11. Personal Data from Individuals in the EEA and Switzerland

11.1 GDPR Protections

Where appropriate, transfers of Personal Data of individuals in the EEA and Switzerland to jurisdictions outside the EEA and Switzerland are performed based on the European Commission's standard contractual clauses. These agreements also incorporate the protections and requirements provided for under Chapter V (and Article 28, where appropriate) of the GDPR.

12. General Inquiries and Complaints

12.1 Contacting Us

You may contact saYellow Online (Pty) Ltd. at 1135 van Breda Drive, Langebaan Country Estate, Langebaan, ZA, 7357 or you may contact us via our contact form. If you would like to contact the Data Protection Officer, please send an email to legal @ sayellow.com (remove spaces when sending email).

12.2 Complaints

If you believe your data protection rights have been infringed by us, you have the right to complain to the appropriate data protection supervisory authority. For further information regarding the complaints process, please visit the website of the Information Regulator, or you may contact the Information Regulator for further assistance:

Physical address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Postal address: P.O Box 31533, Braamfontein, Johannesburg, 2017
Email: complaints.IR@justice.gov.za
URL Address: https://www.justice.gov.za/inforeg/index.html

13. Your California Privacy Rights

By exercising the rights afforded in this section of our Privacy Policy, you are declaring that you are a California resident.

All users may make a verified request to us regarding their Personal Data. This process is detailed in Section 10 of our Privacy Policy, which also describes the designated address information for making requests to us regarding your Personal Data.

13.1 The Right to Know Your Personal Data

You have the right to request that we disclose the Personal Data we collect, use, disclose and "sell" (we explain this term further in Section 13.2, below) about you. For more information on how to exercise this right, please see Section 10 of our Privacy Policy.

The following sections of our Summary of our Privacy Policy explain the categories of Personal Data we collected over the past twenty four (24) months (section 3), why we collected this information (section 4), and the categories of third parties with which we shared it (section 5). We also cover these topics more expansively in our Full Privacy Policy: section 2 of our Privacy Policy explain the categories of Personal Data we collect; sections 4, 5, and 9 of our Privacy Policy explain the purposes for which we use your Personal Data; and sections 4, 8, 9 and 11 of our Privacy Policy explain our disclosure of your Personal Data to third parties.

13.2 The Right to Opt-out of the Sale of Your Personal Data

To learn more about our approach to California's "Do not sell my personal information" requirement, why it applies to your use of our Sites, and how you can exercise this right, please visit our Opt-Out page. There, we explain how California has defined "sales" under the California Consumer Protection Act (the "CCPA") and how certain transfers of Personal Data that are integral to the products and services we offer to our users may be captured by this definition.

Under California's "Shine the Light" law (Civil Code section 1798.83), California residents have certain rights regarding the disclosure of their Personal Data to third parties for their own direct marketing purposes. Our policy is not to disclose your Personal Data to third parties for the third parties' direct marketing purposes if you have exercised your option to prevent that information from being disclosed to third parties for those purposes. If you wish to not have your personal information shared for those purposes, you may request that we delete your Personal Data by following the steps outlined in Section 10 of this Privacy Policy.

13.3 The Right to Non-Discrimination for Exercising Your Privacy Rights

We will not discriminate against you for exercising any of your rights under the CCPA.